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Trengo onboarding

1. Connect all your channels to Trengo (TA01)


Description

Connect with your customers on their favourite channels—be it WhatsApp, email, or live chat. By offering a variety of communication options, you empower your customers to choose the channel that suits them best, ensuring a seamless and personalised experience. Whether catering to tech-savvy millennials or traditional email users, a multi-channel approach helps you deliver exceptional customer service that resonates with every demographic.

Content
  • Connect all your channels to Trengo
  • The basics of email
  • The basics of WhatsApp Business
  • The basics of live chat
  • The basics of social media channels
  • The basics of voice
  • Connect Aircall to Trengo
  • Rate this course
Completion rules
  • You must complete 70.00% of the content