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4. Introduction to AI & Automation (TA04)


Description

Unlock the transformative power of AI with Trengo—whether you’re just starting your AI journey or already a pro. With tools like AI Agent your digital teammate, you can automate over 50% of customer conversations, freeing your team to focus on value-driven tasks that boost revenue. Take control with Suggested Replies, which empower your team to craft AI-assisted responses instantly, or build fully automated workflows with Journeys, a no-code solution for creating personalized, multilingual customer experiences in minutes. AI & Automation tools streamline operations, elevate customer engagement, and make your team more efficient than ever.

Content
  • Introduction to AI & Automation
  • Introduction to AI Agent (webinar)
  • The basics of AI Agent
  • Introduction to AI Journeys (webinar)
  • The basics of AI Journeys
  • Translations & summaries
  • Level up your AI game
  • Rate this course
Completion rules
  • You must complete 70.00% of the content