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Trengo onboarding

8. Provide self-service with your own help centre (TA08)


Description

Transform customer support with Trengo’s customisable help centre. Provide instant answers to common questions through a self-service help centre, reducing the need for direct support interactions. Seamlessly integrate your help centre into a web widget, showcasing all communication channels and enhancing accessibility on your website. By enabling customers to help themselves, you boost satisfaction and ease the workload on your support team.

Content
  • Introduction to the help centre
  • The basics of the help centre
  • Connect your help centre with AI HelpMate
  • Rate this course
Completion rules
  • You must complete 70.00% of the content