This course will guide you through the key AI & Automation features, designed to enhance team communication and streamline customer interactions, especially during peak season. Through video tutorials and interactive walkthroughs, you’ll learn how to efficiently manage increased demand, boosting your productivity and ensuring smooth customer service. Navigate through the course using the left sidebar to explore each topic. By the end, you'll be confident and skilled in using AI & Automation to handle seasonal peaks with ease and optimise your workflow.