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1. Trengo in a nutshell

1. Connect all your channels to Trengo (TA-01)


Description

Connect with your customers on their favourite channels—be it WhatsApp, email, or live chat. By offering a variety of communication options, you empower your customers to choose the channel that suits them best, ensuring a seamless and personalised experience. Whether catering to tech-savvy millennials or traditional email users, a multi-channel approach helps you deliver exceptional customer service that resonates with every demographic.

Content
  • Connect all your channels to Trengo
  • The basics of WhatsApp Business
  • The basics of email
  • The basics of live chat
  • The basics of voice
  • The basics of social media channels
  • Create your first channels (assignment)
  • Rate this course
Completion rules
  • You must complete the units "Connect all your channels to Trengo, The basics of WhatsApp Business, The basics of email, Create your first channels (assignment)"
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